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Desktop support
We'll make sure your IT system runs smoothly. With our Desktop Support service, we'll provide you with constant support from the background, so you can focus on getting the job done.
Who is it for?
Anyone whose employees work with desktop and laptop computers and printers. On a daily basis they work from a web browser, email or with custom software. For a business of 5-10 people, the lack of support and shared infrastructure can cause significant bottlenecks.
What does Desktop Support offer?
Failures
Development needs
Lost data
Purchase and installation of new equipment
Basic network problems
How do we maintain stability?
- We also monitor the systems in the evening.
- Problems are prevented by our monitoring systems, which notify active or on-call colleagues.
- Our staff receive continuous training.
- We create our own documentation, from which we operate our client's system securely.
How do we help offices to operate more cost-effectively?
We take into account the size of the site(s), foreseeable developments, current and projected budgets, customer needs and future plans. In addition, we will propose unused capacity of existing infrastructure, alternative solutions and preferential solutions provided by our partners.